Frequently Asked Questions

Before Booking

Can I bring pets?
Are your sites kid friendly?
Are you strictly 2 adults only at each site?
How many tents do you have?
What do you charge a night?
Can I book just one night?
Can I use a CPAP machine?
Are you accessible?
Will I get phone signal?
Where are you located?
Is there public transport?
Is the hut at The Sanctuary shared with other guests?

Cancellation Policy

What is your Cancellation Policy?
What is your covid cancellation policy?
Should I get travel insurance?

Special Occasions

Can you help us celebrate something special?
What meaningful moments are your retreats best suited to?
Is this an ideal setting for a romantic honeymoon?
Is it a special place to plan a proposal?
Can catering and bespoke extras be arranged?

Getting ready for your stay

What do I need to bring?
What's included in each stay?

During your stay

Can we have a campfire?
Is smoking allowed?
Are the sites private?
Is there power on site?
Is there heating and cooling?
Can I drink the water?

Gift vouchers

Do you offer Gift Vouchers?
Do you offer Gift Vouchers?
My voucher code is not working?

Photoshoots and Elopements

Do you allow elopements, micro-weddings and photoshoots?